When I click the "Live" button in the V1 Home Edition software, the following error message appears:
Sorry, it was not possible to open live video.
Your system returned error code 80004005.
What can I do to correct this problem?
Error 80004005 is a generic error and can be caused by several things. Usually, it indicates that the last specified capture device used is no longer available, or that no suitable capture device could be detected or initialized.
If you are using a Belkin VideoBus or other USB video capture device, try connecting it to the same USB port on your computer as it was connected to when you installed it.
If you are using a DV camcorder, ensure that it did not go offline and that the FireWire (IEEE 1394) cable is securely connected to both the camera and the computer.
|If you have not yet installed a video capture device, or have not configured the V1 Home Edition software to use it, click the 'Setup' menu and select 'Options...' to access the 'Live Video' options.|
Your capture hardware should appear in one of the two device lists. If you are using an older capture device, it may appear in the 'Legacy VfW' list. However, most hardware (including DV Cameras) will appear in the 'DirectShow' list. If you do not see the device, you can try using the 'Microsoft WDM Image Capture' option listed in the 'Legacy VfW' list.
If this article did not help you with your question or if you require further assistance, please send us a support inquiry. To help us assist you, be sure to include a detailed description of the problem you are experiencing.