I have videos of a non supported format (such as WMV, MOV, or DVM) that I would like to use with V1. How can I use these videos?
V1 Home Edition supports the following file formats:
V1 captures videos in the AVI file format. Other AVI files not created with V1 can usually be played within the software, provided the codec used to compress the video is installed on the system. Because there are too many variables beyond our control when creating a video file, Interactive Frontiers cannot offer support for problems that appear when using video files not created using the V1 software.
MPEG and other supported formats can also be used within the V1 software, however the TRIM feature is not available. This is normal behavior for MPEG video, due to the way it is compressed. MPEG compression does save disk space, however it is at the expense of video quality. MPEG videos may not appear as sharp, may have video artifacts, and may also have a motion blurring effect when paused.
There are software programs available that will convert movies of an unsupported format to the AVI or MPEG format, and most work quite well, however Interactive Frontiers cannot offer support for software problems arising from the use of such a conversion program. There are many variables beyond our control that can cause a converted video to not play correctly within the V1 software, and changes to the V1's playback settings can cause supported videos to function improperly. Any playback problem on a converted video must be corrected by making changes to the conversion program. It is recommended that any videos being converted to AVI are encoded using the MotionJPEG codec that is installed with the V1 software (mcmjpg32.dll).
If this article did not help you with your question or if you require further assistance, please send us a support inquiry. To help us assist you, be sure to include a detailed description of the problem you are experiencing.