The article below contains links to Microsoft Knowledgebase articles that correspond to problems reported by V1 users.

These articles will help to correct problems that appear within the V1 software, but are actually caused by an underlying problem with the operating system, or your computer's hardware configuration.

INFO: IEEE 1394 Device Not Detected (Win98 only) Q221823
http://support.microsoft.com/default.aspx?scid=kb;en-us;q221823
This article helps to troubleshoot Win98 DV camera issues not related to cabling or connection problems.

IEEE 1394 General Troubleshooting (Windows 2000) Q233307
http://support.microsoft.com/default.aspx?scid=kb;en-us;q233307
This article will help you troubleshoot problems with IEEE 1394 devices. While it is intended for Windows 2000 users, the same techniques can be used to troubleshoot problem devices in Win98se, ME and XP.

Digital Video device does not work, even in Windows Movie Maker / My Computer Q272941
http://support.microsoft.com/default.aspx?scid=kb;en-us;q272941
This article will help you troubleshoot camera issues caused by non-Microsoft DV camera drivers.

Problems with two DV camcorders Q319739
http://support.microsoft.com/default.aspx?scid=kb;en-us;q319739
This is Microsoft's support standpoint for dual DV devices.

Problems installing Sony DV camcorder under Windows XP Q276327
http://support.microsoft.com/default.aspx?scid=kb;en-us;q276327
This article will help Sony DV camcorder users that are having difficulty installing their camcorder under the Windows XP operating system.

Hard disk (SCSI) performance problems in Windows XP Q308219
http://support.microsoft.com/default.aspx?scid=kb;en-us;q308219
This article will assist SCSI HDD users that are experiencing extremely poor disk performance.

Garbled Digital Video, Windows ME (using Cardbus IEEE 1394) Q294465
http://support.microsoft.com/default.aspx?scid=kb;en-us;q294465
This article is helpful for users experiencing digital interference or hangups using Windows ME on a laptop computer. This article is only intended for a particular problem, and does not address all possible reasons you would have digital interference problems when using a DV device.

IEEE 1394: DV camera not recognized when IEEE 1394 Hard Drive or Removable Disk is attached Q281286
http://support.microsoft.com/default.aspx?scid=kb;en-us;q281286
This article is helpful for dual DV camera users that also have a removable disk drive attached via Firewire (ie. Iomega Peerless 10/20GB Cartridge drive)

Cannot render Digital Video on IEEE 1394 device Q271464
http://support.microsoft.com/default.aspx?scid=kb;en-us;q271464
This article is intended as a last resort for Windows ME users that cannot use a DV camera on their system. It may require additional support from Microsoft.